Customer Service

Here to help you craft with confidence — friendly support every step of the way.

Frequently Asked Questions

Help Center

Have questions about your order, shipping, or our fabrics? Our FAQ section covers the most common inquiries to help you find answers quickly and easily.

Whether you’re curious about custom printing options, fabric care, or our return policies, we’ve compiled all the essential information to make your shopping experience smooth and stress-free.

Browse our FAQs and get back to crafting with confidence!

Contact Us

What shipping methods do you offer?

Do you ship internationally?

Do you ship to APO/FPO addresses or U.S. Territories?

Can I pick up my order locally?

How long does it take to process and ship my order?

How do I track my order?

Can I combine orders to save on shipping?

Do you offer bulk or wholesale discounts?

Can I cancel or return an order?

Will you restock fabrics that are sold out?

Can I see the fabrics in person before ordering?

Are fabrics shipped as continuous yardage?

Can I place a special order or request more fabric?

Can I combine coupons?

How do I care for my fabrics?

Do you offer custom printing or special requests?

What if someone else wants the same fabric in my cart?

Do you offer rainchecks for sale fabrics that sell out?

How can I stay updated on new fabrics and promotions?

Customer Support

Need help or have a question? Reach out to us directly — we’re here to make your shopping and crafting experience as smooth as possible.

Customer Care:
Phone: +1 (858) 255-0040
Email: shop@olgascloset.com
Support hours:
Monday-Friday 9:00am - 5:00pm

Wholesale Inquiries:
Email: wholesale@olgascloset.com

Press & Media Relations:
Email: media@olgascloset.com

Send us a message

We’d love to hear from you! Send us a message with any questions, feedback, or project ideas, and we’ll get back to you as soon as possible.